General policies

WARRANTY
All merchandise distributed by Go Wheels and Parts is covered by a limited 90 day warranty against manufacturer’s defects with the following exceptions:

ALLOY WHEELS:
Lifetime for structural defects. 1 year from date of purchase for cosmetic defects to the original owner and 2 years on approved winter wheels.

MERCHANDISE RETURN POLICY
If the goods received are damaged or if some boxes are missing, a clear mention should be made on the receiving slip upon reception. You must claim missing or damaged merchandise within 24 HOURS of delivery date, after which we could refuse the claim request. We highly recommend you unpack and inspect all parts upon reception.

Number of days after
purchasing
Is the original invoice
number provided?
Restocking fee
of regular items
30 daysYes5%
30 daysNo10%
60 daysYes15%
60 daysNo20%
+ than 60 days-20%
+ than 90 days-Not accepted *

* Unless a special agreement has been made with the returns department.
An equivalent order will be required at the same time.



FREIGHT POLICY

$1000+ (Prepaid)
$999- (Prepaid and charge)

Freight prepaid and charge:

Zone 1 (next day service) 5$/wheel
Zone 2 (2 day service) 7.50$/wheel
Zone 3 (2 or more day service) 10$/wheel